Hey Guys
So the other admins and I have noticed that we’re getting accused of not answering questions and ignoring people. This is not true. Until yesterday the askbox had been sitting at (1) message for over a week. The only reason that question is still in there is because it is complex and difficult and we are working out the best response. It is also someone who is not anon and we have spoken to them about the fact that we were still trying to figure out the best way to help them. There are now (3) messages but of the new 2, one arrived yesterday and one this morning. The one that arrived yesterday is going to have to be handled VERY carefully so it may be sitting there until at least later tonight when someone who feels they can is able to answer it. The other is a response to ask we’ve already answered and is therefore sitting until the person it is for see’s it and decides if they want to continue trying to help this person or let someone else try if they feel they can’t give anymore.
At the end of the day the people answering these questions for you are just young people themselves, most them in school and most of them with as many if not worse problems than some of you. You have to allow them time to deal with their own lives too, I simply ask that you be respectful because they do this out of the goodness of their hearts and it is not acceptable for you to accuse them of not caring. If they didn’t care this page would not exist. If your question has not be answered within 2 days 1st send an ask prompting us about it and we will probably ask you to send a second ask with a prompt to its subject. We will then tell you if it is there or not and whether you need to send it again. The askbox does not always work, we do sometimes fail to get messages, you have to be patient with us. And please be polite about it. If there is a delay in your problem being dealt with its probably because we’re waiting for someone who can relate better to help you.
So please be patient. We do want to help, we do care but please do not accuse us of otherwise.
-RP Admin
